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*Welcome Offer Rules

Competition Rules

^ Virgin Gift Card Terms and Conditions

  1. This promotion is offered to you by Gamesys operations Limited ("we" or “us”) which operates Virgin Games (the “Website”). Our principal place of business is at Suite 2, Floor 4, Waterport Place, Gibraltar.

  2. This promotion is made available on the social media webpage located at www.instagram.com/virgingames/ and www.facebook.com/virgingames (the “Social Media Pages”).

Promotion and Prize details

  1. This promotion shall start on 26th of March 2025 and continue until 9am on 2nd of April 2025 (“Promotion Period”).   

  2. The prize available to be won in this promotion is 1 x Virgin Gift Card valued at £1000 (“Prize”).

How to take part in this promotion

  1. To get the chance to win the Prize, you must:

  2. Correctly answer the question in the comments under the Social Media post marked COMPETITION and dated 26th March 2025,

  3. be a member of the Website and follow us on the Social Media Page on which you are entering the promotion.

  4. be of 18 years of age or over;

  5. be a resident of and be located in a jurisdiction from which we accept wagers, at the time of participation; and

  6. not have self-excluded from the Website.

  7. You can enter this promotion on Facebook and Instagram only once. If you attempt to enter this promotion multiple times, for example using multiple accounts, only your first entry will be counted.

Prize draw and announcement of winners

  1. On meeting the above requirements, you will be entered into a prize draw for the chance to be awarded a Prize. The prize draw will take place at the end of the Promotion Period.

  2. The winner will be selected at random from all eligible entrants of the prize draw at the end of the Promotion Period. The first one eligible participant drawn shall win a Prize. We will have the final decision over selection of each winner and this decision is final. No correspondence will be entered into.

  3. The winner will be announced on the Social Media Page after the end of the Promotion Period (“Winner’s Notification”). If you are a winner, we will refer to your username  in the post in which we announce the winner. You can object to such announcement being made by stating this in your entry post or by sending us a private message. Please note that we may still have to disclose your winning entry, your full name and your county to a participant that asks us for the winner’s details or if we are legally required to do so.

How to claim your Prize

  1. To claim your Prize, you must send us a private message via the Social Media Page within 72 hours of the date of the Winner’s Notification. If you do not respond within this timeframe, you may forfeit your Prize. We may then announce on the Social Media Page an alternative winner selected at random using the procedure set out above.

  2. If the Prize you have been awarded is a non-physical prize, you will be credited with the Prize within 72 hours of the day that you claim the Prize.

  3. If the Prize you have been awarded is a physical prize, please allow 30 working days for delivery from the day that you claim the Prize.

When a Prize may not be awarded

  1. A Prize will not be awarded to you if, for any reason, to do so would be unlawful.

  2. If any Prize is or becomes unavailable, we may substitute it with an alternative of equal or greater value. Specifications are also subject to change.

  3. Before providing you with the Prize, we may verify your eligibility and check your identity. If you have been asked for proof of your identity and/or your eligibility, your failure to provide such proof within a reasonable time could result in disqualification or the withdrawal of the Prize. What constitutes a ‘reasonable time’ will depend on the prize in question. For example, if the prize is not time sensitive e.g. a tablet, you will have 30 days in which to provide the necessary information. If the prize is time sensitive, e.g. tickets to a concert this Saturday, you will likely have a shorter time in which to provide the necessary information to ensure we have enough time to receive the information and allocate the tickets in time. We will notify you if any proof regarding your identity and/or eligibility is required and the timeframe for providing this information when you are notified that you have won a Prize. If you are a member of the Website, your deposit balance and winnings (if any) are withdrawable at any time during this promotion, subject to our rights to withhold payments temporarily as further set out in section 5 of the Website’s terms and conditions.

Responsibility for Prizes

  1. Each Prize is subject to any restrictions and terms and conditions imposed by the provider of each element of the Prize and any event organisers, as applicable.

  2. Unless we agree otherwise, no alternative prize will be given, and the prize is non-transferable and non-exchangeable.

  3. We will not be liable for the quality or condition of any part of a Prize that is provided by the provider of that part of the Prize.

  4. We will not be liable to you if any Prize fails to reach you or you cannot take it for reasons beyond our control or, in the event of a physical Prize, where it has been damaged during delivery.

  5. Please raise all queries or issues about the Prizes by sending us a direct message via the Social Media Page.

General

  1. These terms and conditions form a legally binding agreement between you and us. We reserve the right to change them and update them from time to time but if we do, we will post the changes on the Social Media Page, and if you have already participated, we will notify you by email.

  2. These terms and conditions and any Prize awarded are subject to the Website’s general terms and conditions located at: https://www.virgingames.com/terms.

  3. Players who self-exclude: (i) during the Promotion Period; or (ii) after the Promotion Period but before any prize draw or before any Prize has been dispatched or credited, will not be eligible to win or receive any Prize.

  4. Where we have a regulatory obligation to do so (including where we have concerns regarding the level of your gambling), we may take those actions set out in section 10.5 of the website terms and conditions . This includes excluding you from this promotion (whether you have already opted-in to the promotion or not) which may result in you no longer being eligible to win/receive any prize/reward. 

  5. You must not submit any content to that: You agree not to submit any content that you do not own, you do not have the right to post or that otherwise infringes the intellectual property rights in the content of any third party. These restrictions apply to the entirety of the content that you submit, including the background or the foreground.

  6. is sexually explicit or offensive, including, but not limited, to messages or content that are expressions of bigotry, racism, hatred, prejudice or profanity;

  7. is abusive, defamatory or harassing or insulting to other members;

  8. advertises, promotes or otherwise relates to any other websites or online or offline ventures, or discusses illegal activities or personal details;

  9. is about us or the Website or any other website connected to us and is untrue and/or malicious and/or damaging to us; or

  10. contains or references alcohol, persons aged under 18 or any content that may appeal to persons aged under 18.

  11. Nothing in these terms and conditions removes or limits our liability for: (a) fraud; or (b) death or personal injury caused by our negligence. These terms and conditions do not affect the rights that are granted to you as a consumer by the law.

  12. We will not be liable to you if you suffer loss or inconvenience because of the failures of persons or systems that we do not directly control such as mobile phone network operators, internet service providers, software providers and telephone traffic handlers.

  13. These terms and conditions shall be governed by English law and are subject to the exclusive jurisdiction of the courts of England. If any provision of these terms and conditions is held to be illegal, invalid, void or otherwise unenforceable it shall be severed from the remaining provisions of these terms and conditions which shall as far as possible continue in full force and effect.

  14. Your data may be used in accordance with our Privacy Policy for the purposes of running this promotion. Our Privacy Policy can be found here: https://www.virgingames.com/privacypolicy

By participating in this promotion, you agree to release Meta Platforms, Inc, from any and all liability and claims related to this promotion.

This promotion is not sponsored, endorsed, administered, or associated with Meta Platforms, Inc.

  1. This promotion is offered to you by Gamesys operations Limited ("we" or “us”) which operates Virgin Games (the “Website”). Our principal place of business is at Suite 2, Floor 4, Waterport Place, Gibraltar.

  2. This promotion is made available on the social media webpages located at www.instagram.com/virgingames/ and www.facebook.com/virgingames (the “Social Media Pages”).

Promotion and Prize details

  1. This promotion shall start 28th March 2025 and continue until 9am on 24th April 2025 (“Promotion Period”).

  2. The prizes available to be won in this promotion is 6x £250 Virgin Experience Days Vouchers. (“Prize”).The number of vouchers available to be won are as follows:

  1. Week 1: Friday 28th March to Thursday 3rd April. 1x of £250 Virgin Experience Vouchers to be won

  2. Week 2: Friday 04th April to Thursday 10th April. 1x of £250 Virgin Experience Vouchers to be won

  3. Week 3: Friday 11th April to Thursday 17th April. 2x of £250 Virgin Experience Vouchers to be won

  4. Week 4: Friday 18th April to Thursday 24th April. 2x of £250 Virgin Experience Vouchers to be won

How to take part in this promotion

  1. To get the chance to win the Prize, you must:

  2. Commen the correct answer on the Social Media Page post dated 28th March 2025, 04th April, 11th April, or 18th April .This must be done during the Promotion Period.

  3. be a member of the Website and follow us on Facebook or Instagram.

  4. be of 18 years of age or over;

  5. be a resident of and be located in a jurisdiction from which we accept wagers, at the time of participation; and

  6. not have self-excluded from the Website.

  7. You can enter this promotion only once. If you attempt to enter this promotion multiple times, for example using multiple accounts, only your first entry will be counted.

Prize draw and announcement of winners

  1. On meeting the above requirements, you will be entered into a prize draw for the chance to be awarded a Prize. The prize draw will take place at the end of the promotion period.

  2. The winner will be selected at random from all eligible entrants of the prize draw at the end of the Promotion Period. The first one eligible participant drawn shall win a Prize. We will have the final decision over selection of each winner and this decision is final. No correspondence will be entered into.

  3. The winner will be announced on the Social Media Pages after the end of the Promotion Period (“Winner’s Notification”). If you are a winner, we will refer to your username  in the post in which we announce the winner. You can object to such announcement being made by stating this in your entry post or by sending us a private message. Please note that we may still have to disclose your winning entry, your full name and your county to a participant that asks us for the winner’s details or if we are legally required to do so.

How to claim your Prize

  1. To claim your Prize, you must send us a private message via the Social Media Page within 72 hours of the date of the Winner’s Notification. If you do not respond within this timeframe, you may forfeit your Prize. We may then announce on the Social Media Page an alternative winner selected at random using the procedure set out above.

  2. If the Prize you have been awarded is a non-physical prize, you will be credited with the Prize within 72 hours of the day that you claim the Prize.

  3. If the Prize you have been awarded is a physical prize, please allow 30 working days for delivery from the day that you claim the Prize.

When a Prize may not be awarded

  1. A Prize will not be awarded to you if, for any reason, to do so would be unlawful.

  2. If any Prize is or becomes unavailable, we may substitute it with an alternative of equal or greater value. Specifications are also subject to change.

  3. Before providing you with the Prize, we may verify your eligibility and check your identity. If you have been asked for proof of your identity and/or your eligibility, your failure to provide such proof within a reasonable time could result in disqualification or the withdrawal of the Prize. What constitutes a ‘reasonable time’ will depend on the prize in question. For example, if the prize is not time sensitive e.g. a tablet, you will have 30 days in which to provide the necessary information. If the prize is time sensitive, e.g. tickets to a concert this Saturday, you will likely have a shorter time in which to provide the necessary information to ensure we have enough time to receive the information and allocate the tickets in time. We will notify you if any proof regarding your identity and/or eligibility is required and the timeframe for providing this information when you are notified that you have won a Prize. If you are a member of the Website, your deposit balance and winnings (if any) are withdrawable at any time during this promotion, subject to our rights to withhold payments temporarily as further set out in section 5 of the Website’s terms and conditions.

Responsibility for Prizes

  1. Each Prize is subject to any restrictions and terms and conditions imposed by the provider of each element of the Prize and any event organisers, as applicable.

  2. Unless we agree otherwise, no alternative prize will be given, and the prize is non-transferable and non-exchangeable.

  3. We will not be liable for the quality or condition of any part of a Prize that is provided by the provider of that part of the Prize.

  4. We will not be liable to you if any Prize fails to reach you or you cannot take it for reasons beyond our control or, in the event of a physical Prize, where it has been damaged during delivery.

  5. Please raise all queries or issues about the Prizes by sending us a direct message via the Social Media Page.

General

  1. These terms and conditions form a legally binding agreement between you and us. We reserve the right to change them and update them from time to time but if we do, we will post the changes on the Social Media Page, and if you have already participated, we will notify you by email.

  2. These terms and conditions and any Prize awarded are subject to the Website’s general terms and conditions located at: https://www.virgingames.com/terms.

  3. Players who self-exclude: (i) during the Promotion Period; or (ii) after the Promotion Period but before any prize draw or before any Prize has been dispatched or credited, will not be eligible to win or receive any Prize.

  4. You must not submit any content to that:

  5. is sexually explicit or offensive, including, but not limited, to messages or content that are expressions of bigotry, racism, hatred, prejudice or profanity;

  6. is abusive, defamatory or harassing or insulting to other members;

  7. advertises, promotes or otherwise relates to any other websites or online or offline ventures, or discusses illegal activities or personal details;

  8. is about us or the Website or any other website connected to us and is untrue and/or malicious and/or damaging to us; or

  9. contains or references alcohol, persons aged under 18 or any content that may appeal to persons aged under 18.

You agree not to submit any content that you do not own, you do not have the right to post or that otherwise infringes the intellectual property rights in the content of any third party. These restrictions apply to the entirety of the content that you submit, including the background or the foreground.

  1. Nothing in these terms and conditions removes or limits our liability for: (a) fraud; or (b) death or personal injury caused by our negligence. These terms and conditions do not affect the rights that are granted to you as a consumer by the law.

  2. We will not be liable to you if you suffer loss or inconvenience because of the failures of persons or systems that we do not directly control such as mobile phone network operators, internet service providers, software providers and telephone traffic handlers.

  3. These terms and conditions shall be governed by English law and are subject to the exclusive jurisdiction of the courts of England. If any provision of these terms and conditions is held to be illegal, invalid, void or otherwise unenforceable it shall be severed from the remaining provisions of these terms and conditions which shall as far as possible continue in full force and effect.

  4. Your data may be used in accordance with our Privacy Policy for the purposes of running this promotion. Our Privacy Policy can be found here: https://www.virgingames.com/privacypolicy

By participating in this promotion, you agree to release Instagram, Inc, from any and all liability and claims related to this promotion.

This promotion is not sponsored, endorsed, administered, or associated with Facebook, Inc. or Instagram, Inc.