Claim your £600 welcome bonus at Virgin Poker
Technical FAQ

What type of computer do I need to play?

Our site is designed to run normally on most computers except for Apple Mac - it's something to do with Safari (their browser) - we're not really sure why it doesn't but we're working on it - as are our gaming providers so please bear with us.

Is my current internet connection good enough?

If you can access most things on the internet then you should be fine with us. The faster your connection the faster our site and games but you should be fine.

What's a browser?

It's the thing you use to access and browse the internet. Most people have IE (Internet Explorer) or (Monzilla) Firefox but a few adventurous souls out there have Google Chrome.

What's a pop-up blocker?

It's something that stops those annoying random adverts popping up when you least expect them. Unfortunately it will also stop our games and chat window from popping up too. The good news is that you can decide which site you allow pop-ups from. To manage your pop-ups just go to Tools (it's usually one of the buttons under the bit that shows the address of the site you are on) and one of your drop down choices should be about pop-up blockers.

Google Chrome's a bit fancier but this link should help:

http://www.downloadatoz.com/essentialware/google-chrome/how-do-i-turn-off-the-pop-up-blocker-in-google-chrome_g.html

What's a 'cookie'?

'Cookies' are data files that contain information on things like the pages you've visited, and the date when you last looked at them. It's effectively a record of what you've done.

To learn about clearing cookies go to Trouble Shooting.

What's a bookmark?

See favourites below.

How do I add you to Favourites?

A bookmark - which is also called a favourite in Internet Explorer is a shortcut to a page. When you find a page you like you can bookmark it - just go to the Favorites tab (yes, it's an American spelling) and follow the prompts.

What's a flash player or Adobe Flash?

Flash is something that allows you to view and interactive with animation, video and games - basically, if you can watch You Tube on your computer then you've probably already got it installed. If you haven't you'll get an error message the first time you try to launch one of our games telling you you'll need Adobe Flash Player. For more information either follow the prompts in the game window or go to www.adobe.com.

Poker

List View Grid View
Scroll Left
Scroll Right

Game Categories

Promotions

Rewards

  • V*POINTS Poker

    V*Points, online poker
    Earn V*POINTS for real play on all games and then convert them into cash and other Virgin goodies.
    More