Registration FAQ

How do I join Virgin Games

You haven't joined yet? Quick! Go to Virgin Games and click on Join Now.

Follow the prompts, enter your details and snap, crackle, pop, you'll have your very own Virgin Games account to love and to cherish. Not that we're proposing or anything.

We only allow one account per customer and it must be in your name. Please ensure you enter all your information accurately, or it will take longer to start playing and our tech whiz kids will have kittens.

Any duplicate or associated account(s) located will be suspended.

Is there a registration fee?

No. We pride ourselves on providing quality, value for money games and you can play loads of our games absolutely free.

If you're feeling lucky and want to play for real cash then you need to register a payment method and make a deposit - Payment Methods explains how.

Can I play for free?

Yes, you can play lots of Virgin Games completely free of charge. Other games you can only play for real money. All of the details are next to each individual game, so you'll always know whether you are playing for big bucks or pure pride and fun.

Account currency

Want to play in GBP? Prefer EUR? Maybe USD is your choice? We offer all three currencies.

Please choose the currency closest to the country you live in; if not those pesky banks may charge you for any currency conversion linked to your deposits and withdrawals.

For most of our slots games you'll be able to play in the same currency as your account.

For Virgin Bingo all play is in GBP.

For Virgin Poker all play is in EUR.

When you transfer funds from your Virgin Games account to a game which is in a different currency we will do the conversion automatically based on the latest xe.com exchange rate. We update the conversion exchange rate every day to make sure all your funds will be converted as accurately as possible and you won't lose out. Take a look at the Banking FAQ for more info.

Over 18s only

We take our responsibility to protect children and minors very seriously. If you are in the UK and not 18 or over, or outside of the UK and do not meet the legal age for gambling in the country where you live, please do not open a Virgin Games account. Any account which we suspect to be linked to someone who is under age will be suspended.

Customers outside of the UK

We're good, honest, law-abiding folk at Virgin Games. Therefore, we only allow accounts and play on our games from countries where online gambling or a form of online gambling is not illegal or banned.

You may be able to play some of our games for free in some cases, but you can't open a Virgin Games account and/or play for cash. That's just the way it is, my friend.

As international laws sometimes change, so does our list of allowed countries. If you are not sure whether you can play with us or not, then just get in touch with us and we'll let you know.

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    Earn V*POINTS for real play on all games and then convert them into cash and other Virgin goodies.
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