Help
You've come to Virgin Bingo to have fun, so we'll make sure you do. We'll also look after your safety and security while we're at it. After all, you'd expect nothing less!
There's a whole lot of info below, so have a quick read. You can also contact us any time, by phone or email. Here's how:
Our customer service representatives are available for your assistance 24 hours a day.
email: support@bingo.virgingames.com
phone (UK): 0800 376 5620
phone (Intl): 00350 20049551
post: Virgin Bingo
c/o St Minver Limited
Suite 812, Europort
Gibraltar

Getting in touch:

Got a question about Virgin Bingo, or want to talk to us about your account? You can get in touch any time... we're here 364 days a year. We have Christmas day off. We all have to have a holiday sometime!

Getting Started:

If you haven't visited Virgin Bingo yet, and would like information on opening an account, then take a look at our getting started section. All the info's right there, including a quick overview of our games.

FAQs:

Please click here to find answers to some frequently asked questions.

Live support:

If you’ve got a problem get in touch with us on our Live help line. You must be logged in to use this tool.

Logging in:

Forgotten your password? Happens all the time! Please click here and we'll sort that out for you. If you're having other problems logging in, please get in touch with our customer service team.

System Requirements:

Here's what you need to play.

Browsers:

* IE 5.0, 5.5, 6.0
* AOL 7.0

Plugins:

* Flash 6 (MX)

Operating System (any of the following):

* Windows 2000
* Win98
* WinXP
* WinME
* XP Pro

Hardware Minimum:

* Pentium III
* Most AMD processors
* 600 MHz
* 80 MB Physical Memory
If you're still having trouble, please contact our customer service team.