Welcome to Virgin Bingo, if this is your first time on the site and you need a little more information before getting started please read on! If you have any questions that aren't answered below or need any other help, please don't hesitate to call our 24 hour customer service team or email them at help@virginbingo.com.
Virgin Bingo has a fantastic range of games from the classics like 90 ball and 75 ball bingo to lots of super 3, 5 and 20 reel slots. There's some thing for everyone - we're sure of it.
Here's the selection of our popular bingo games on offer in our great new Bingo rooms:
90 Ball Bingo (available in the Necker Island Room & Marrakesh Room)
90 Ball Speed Bingo (available in the Galactic Room)
75 Ball Pattern Bingo (available in the Miami room)
80 Ball Bingo (available in the Ulusaba room)
Deal Or No Deal Bingo
Joker Jackpot
What is 90-Number Bingo?
75 ball "Pattern" bingo
80 Ball Bingo
Deal Or No Deal Bingo
Joker Jackpot
How to play our Bingo
Game Option
Progressive Jackpot
Game Features
Chat
Chat games
90-ball Bingo (Necker Island & Marrakesh)
Play in a bingo room that’s as luxurious as Richard’s very own tropical paradise, Necker Island, or rock the Kasbah, by playing in the bustling and colourful room, Marrakesh. With three prizes to win on every bingo game (1 line, 2 lines and Full House), there’s plenty of opportunity to walk away with some cash. It’s traditional 90-ball bingo, where you compete to be the first player to mark off a horizontal line of numbers from your ticket. To win the 2 line prize, you need to be the first player to mark off two horizontal lines on any one ticket. The winner of the Full House is then the first to mark off all 15 numbers on any one ticket.
A Strip is a set of 6 tickets containing all 90 numbers, distributed throughout in a Dab-All format. When a strip of six tickets is played in one bingo game, every possible number from 1 -90 is there. So, you'll be able to cross off a number at each bingo call.
90-ball Speed Bingo (Virgin Galactic)
It’s Bingo, Jim, but not as we know it! Play bingo at warp-speed by joining the Virgin Galactic room, where games are blasting off every two minutes. There’s the usual three prizes to win, with players competing to win the 1 line, 2 line and Full House jackpots.
75-ball Bingo (Miami)
Grab your sunglasses and hit the beach as Virgin Bingo are taking their 75-ball bingo out to the sunny shores of Miami. There’s 5 prizes to play for on every game - 1 lines, 2 lines, 3 lines, 4 lines and 5 lines. The player who is the first to mark all the numbers called displayed in vertical, horizontal or diagonal line on any of their tickets win the 1 line prize. To win the 2 lines prize, the player must have all the numbers called on 2 horizontal lines of the same ticket, the 3 line winner must mark off 3 horizontal lines, and the 4 line winner marking off 4 horizontal lines. To claim the 5 line prize, all numbered squares must be marked off the ticket.
80-ball Bingo (Ulusaba)
Play in Sir Richard’s very own private game reserve, Ulusaba, for some classic 80-ball bingo. Each ticket you buy contains 16 numbers, with three different types of games being played throughout the day. When playing a line and corner game, the player wins the full pot by being first to mark off any row, column, 4 corners or 4 centre squares.
In a line and house game, the prize money is split into two prizes, the first prize going to the player who marks off any line, and the full house awarded to the player first to mark off all 16 numbers. On the 4 line game, prizes are split into 1 line, 2 lines, 3 lines and a Full House prize, with 4 separate chances of winning.
Deal Or No Deal Bingo
If you like the Deal Or No Deal gameshow, then you'll love this Bingo game! It's just like a regular 90-ball bingo game, but this time with a twist. On top of the 1 line, 2 line and Full House prizes, there's also a fourth prize for the house winner. Whilst the numbers are being drawn, each ball will have an assosciated box, and each box is opened that prize is removed from the wall. When the full house is won, the banker will make the player an offer based on the remaining prizes.
A player can choose to accept the bankers' offer, or instead choose to collect the 'Players Box'. Once the banker has made an offer, all players can choose to "Deal" or "No Deal". The players votes are counted and displayed to the winner who will then get to make their choice.
There is also a massive Jackpot on offer to all players who stake in the game. If the jackpot is won the winner of the Full House will win 50% of the Community Jackpot, and any other player who stakes in that draw will also receive a share of the remaining 50%.
Joker Jackpot
In Joker Jackpot cards from a full deck including 2 joker cards (54 cards) are called out randomly. The cards called are marked on the hands you have bought.
There are 2 prizes to win - J pattern and Full House. The player/s who is the first to have all the cards marked off the J pattern wins the J pattern prize. The player/s who is the first to have all the cards marked off all 9 cards on their hand wins the Full House prize.
The game will end when a player/s has claimed the Full House prize, or when all 54 cards have been called.
How to play our bingo
The Bingo Lobby gives you the ability to choose which Room you want to play bingo in. To help you do this, the lobby tells you what game is about to start in each Room plus you can view a Room’s game schedule to see what’s coming up.
The Bingo Lobby gives you the ability to choose which Room you want to play bingo in. To help you do this, the lobby tells you what game is about to start in each Room plus you can view a Room’s game schedule to see what’s coming up.
Click on the “Play Now” button to enter your chosen Room. Each Room has its own exclusive chat room and bingo game schedule.
If you click on the “Schedule” button you can find out the opening times for our Rooms, what’s going on in a Room at a glance over the next hour or at specific times of the day.
If a Room is closed, the main lobby page will update you and inform you when the Room opens. From our Bingo Lobby you can also see details of big jackpots we have on offer, access bingo help, check on your balance/bet history and set your game preferences (see Options).
You can return to the Bingo Lobby from your chosen bingo Room at any time by clicking the Lobby button on the main menu at the top of the page.
When you win, we'll put your prize directly into your account. If there are several winners, we'll split the jackpot evenly.
And if you love chatting whilst you play, then check out our great
bingo chat games.
Game Option
Auto daub
When you pick the Auto Daub option, we'll automatically mark off the numbers on
your ticket when they're called. This is ideal if you've bought too many to keep
up with! You'll know when Auto Daub is on because we'll put a check mark next to
it, and all called numbers will be highlighted in coloured squares.
If you prefer to mark off your own, pick the Manually Daub option.
You can also choose your own personalized Dauber Style - see, all this and good
looks too!
Best card sorting
This feature arranges the tickets in order of performance. If you're playing a few
at once, the ones that start winning will be placed first. We'll mark them too,
so you can see the ones that have "1 to go", "2 to go" or "3 to go". So, you can
start getting excited as you get closer to Bingo!
Progressive Jackpot
These ones are winning the popularity stakes! With a Progressive Jackpot, you can
win big on low stakes. Yes, just one card can change everything!
Here's how... We put money from the daily bingo games into a jackpot. You can see
it build up in the lobby area - sometimes it literally grows before your eyes.
We're planning on adding some new ones too - so stay tuned.
Game Features
Mini Bingo games
As well as 90 ball Bingo, we have some 'mini games' for you to play too. You can
even play them at the same time as the main game, so it really is double the fun!
Video poker
Ah, one of the favourites! It's part poker, part slots. Plus, your chances of winning
are far higher than in the "pure luck" games such as roulette. That's because here
you're combining luck with strategy. With enough practice, you'll be playing like
a pro! Good luck!!
Bingo Slots
We have slots a-plenty! They're the easiest game to play, and they're so much fun
- especially when you're winning. Pick from fun games such as 5-reel 'Trolling for
Treasure' and 'Get Cracking' or 3-reel 'Three Times the Riches' and 'Double Scoop
Delight'. We also have the arcade classics 'Double Diamond Spin' and '7s Ablaze'.
Those progressive jackpots we mentioned earlier will also extend to slots and video
poker very soon - how exciting!
Keno
This simple Lottery-style game is an exciting pastime and, most importantly, it offers the possibility of winning large payouts on relatively small wagers. To play, simply select between 1 and 10 numbers from the Keno board. The more numbers you select, the higher the maximum payout.
Bingo bonus
As you collect Bingo Bonuses, we'll display them in the Game Stats window.
Chat
Chat's the best part of online bingo! It lets you 'talk' to the Game Masters, friends and other players. It's easy to join a chat room - just click on "Join A Room", then pick which one you'd like.
The chat area is positioned in the bottom-left corner of the bingo room and consists of the following:
- A public chat room.
- Facilities to open private or group chat rooms.
- A player's buddies list along with facilities to maintain your buddies.
- Text/Emotion entry and send facilities.
- Controls to log in and out of chat.
- Controls to scroll through recent chat text.
- Controls to increase and decrease the size of the chat text.
In the small box at the bottom on the conversation window, type your message and then click 'Send'.
Chat help
You're never alone in there - our friendly and knowledgeable Chat Masters (CMs), are always in the Chat Room, ready to help you out. You'll know who they are because they'll have an identification “CM” next to their name.
Choosing a bingo chat name
The first time you access bingo you will be asked to pick a chat name. This will be used to identify you in the game (broadcast of winners) and in the chat rooms. Chat names must be between six and 15 characters in length. Permitted characters include A-Z, 0-9 and "_".
You may not include the word "host" or "admin" in your chat name or prefix it with "CM". Chat Moderators (CMs) can be identified by having their chat name prefixed with "CM", for example "CM Scarlet". We need to ensure other players cannot be mistaken for chat moderators.
Logging in and out of chat
When you log in to bingo you are automatically logged into our public chat room. If you wish to log out of chat at any point click on the "x" button in the top-right corner of the public chat room and confirm that you want to log out.
When you register at Virgin Bingo, we assign each player with a chat name. Should you wish to change your chat name, you can do so once within a 12 month period.
You can change your chat name by clicking on the "Options" button at the top of the bingo window.
Click on the "Chat" tab to access the change chat name facility.
To change your current chat name, click in the box displaying your current chat name and update your chat name. Everyone has to have a unique chat name so if the new name you choose is already in use you will be asked to choose another.
Changes to your settings will take immediate effect and will be saved for the next time you log in to bingo.
When you're finished, click the "x" button in the top-right hand corner of the pop-up window to close it.
Public and private chat rooms
In bingo we have a "Public" chat room and "Private" chat rooms for our online community.
The Public Chat Room
If you are logged into chat, the Public Chat Room is permanently displayed and cannot be closed.
The Public Chat Room broadcasts when every player either joins or leaves chat/bingo. Messages sent by all players from within this room are published (unless you personally choose to block a player's chat from your view ).
A Chat Moderator (CM) is always present in this room to help players, make chat fun and ensure all players follow the chat room etiquette guidelines.
The Public Chat Room is always the first tab in the chat area and you can navigate to it from a private chat room (if you have one open) by clicking on its tab.
Private Chat Rooms
If player appears on your Buddies List with a status of "online", you can have a private or group chat with them. To have a private or group chat with players you must either be invited into an existing private chat room or create a new private chat yourself.
You can have a maximum of four private chat rooms open at any one time.
Creating or opening a private chat room
You can invite one or more players to participate in a private chat.
To open or create a private chat room, click on the Buddy's chat name on your Buddies List - the player must have a status of "online". A message pop-up will display giving you the option to Chat, Delete or Block the selected buddy.
Click the "x" button on this message if you want to cancel and close the message pop-up.
Click "Chat" and confirm you wish to invite this player for a private chat.
The invited player/buddy will receive a request asking if they wish to have a private chat. They must respond to this request. They have the option to Accept, Decline or Block your request.
If they "Accept" your request then you will be notified and a private chat room will be opened on a new tab in the chat area. The tab will flash until you navigate to it. The player's presence will be broadcast in the room and you can then chat with the player. Any of the players in the private chat room can invite other players into the private chat room.
Inviting other players into a private chat room
Once a private chat room is open, any of the players in the chat room can invite other players to join the room for a chat.
To invite another player into the room, ensure the private chat room is the visible chat room in the chat area. Click on the Buddy's chat name on your Buddies List - the player must have a status of "online". A message pop-up will display giving you the option to Invite, Delete or Block the selected buddy.
Click the "x" button on this message if you want to cancel and close the message pop-up.
Click "Invite" and confirm you wish to invite this player for a private chat.
The invited player/buddy will receive a request asking if they wish to have a private chat. They must respond to this request. They have the option to Accept, Decline or Block your request.
If they "Accept" your request then you will be notified, their presence will be broadcasted in the room and they will join the room.
Closing private chat rooms
To close a private chat room click on the "x" button on the specific chat room's tab and the chat room will no longer be visible. A broadcast message will be sent to other people in the private chat room to inform them when a player closes or leaves the private chat room.
Navigating between chat rooms
If you have both public and private chat rooms open, you can navigate between chat rooms by clicking on the tab displayed for each current room/conversation.
When you enter or leave the chat room, your status will be broadcasted to all other players currently in chat.
Sending a Message
To send a message, first select the chat room you wish to broadcast the message to by clicking on the required tab.
Type your message in the textbox provided and click on the "Send" button or press enter on the keyboard to post your message into the chat room. A message can contain up to 100 characters.
Sending a Message
To send a message, choose the chat room you wish to broadcast the message to by clicking on the required tab.
Type your message in the textbox provided and when you’re done click on the “Send” button or press enter on the keyboard to post your message into the chat room. A message can contain up to 100 characters.
Profanity filter
If you send a message containing indecent, vulgar or discriminative language (ie, racial, sexual or ethnic) the message will not be broadcast to other players. The sender will be notified that the message was not sent because it contains banned words.
We try to keep our lists of banned words current to avoid offensive behaviour in our chat rooms. Please contact our Customer Support with details of any offensive violations.
Viewing chat - scroll, lock and unlock
The chat window displays all the messages which players post into the room.
If you wish to read back through the chat recently posted to catch up on the conversation you can use the scroll bar on the chat window.
By default the scroll bar is "locked" so that whenever you send a message chat automatically scrolls to the bottom of the window and you see the most recent chat posted.
If you wish to prevent the scroll bar from scrolling automatically simply click the padlock to lock or unlock it.
Your Buddies List
You have a personal "Buddies List" which is always on view in bingo and appears in the right column of the chat area. Your Buddies List is your very own list of chat room contacts which you can maintain.
Add a Buddy
To add a player to your Buddies List, click on the "Add" button in the bottom-right corner of the chat area.
When "Add" is clicked, a message box will pop up in the chat area asking you to enter the name of your new buddy. Click "Cancel" on the message box if you no longer wish to add a buddy. To continue, enter the chat name of the player you wish to become your buddy and click the "Add" button on the message. The proposed buddy will receive a request asking if they wish to become your buddy to which they must respond. They have the option to Accept, Block or Ignore your request to become your buddy.
Accept
If they Accept they will be added to your Buddy List and you will be added to theirs - you will see each other appear as online or offline depending whether you are logged in or out of chat.
Ignore
If they Ignore your request then they will be added to your Buddy List but will always show as offline. You will not be added to their list.
Block
If they choose Block then they will be added to your Buddy List but they will always show as offline. You will be added to their list but will show as blocked so they will not see your chat in any chat room or any further requests from you.
A pop-up message will display in the chat area confirming the acceptance and addition of a new buddy.
Once a player is listed on your Buddy List the following facilities are available to you: Chat, Block, and Delete.
Buddy Status - Online, Offline or Blocked
When a player appears on your Buddies List you can see at a glance their status in chat by the person icon next to their name.
A player can have one of the following statuses:
Online (and available for chat)
Offline (unavailable for chat)
Blocked (unavailable for chat)
If a player is "online" you know they are in the chat room and you can speak to them in public chat or invite them into a private chat room if you wish to.
Chat to a Buddy
If a player appears on your Buddies List with the status of "online", you can have a private or group chat with them.
To have a private or group chat with players you must either be invited into an existing private chat room or create a new private chat yourself.
Delete a Buddy
To delete a player from your Buddy List, click on the Buddy's chat name on the list and a message pop-up will display giving you the option to Chat, Delete or Block the selected buddy.
Click the "x" button on this message if you want to cancel and close the message pop-up.
Click "Delete" and confirm deletion to remove the player from your Buddy List.
Block/Unblock a Buddy
You can prevent or block messages/requests being sent or received from another player in chat. If you "Block" a player you alone will not receive any requests from that player or see their chat. The player you block will not be aware of your action.
Please note: CMs can also enforce chat bans/block which is not related to your facilities.
A blocked buddy will be displayed as follows on your Buddy List:
Blocking a Buddy
You can block a player in two ways:
* You can block a player in response to a request made from them, ie, if they invite you to become their buddy or if they invite you into a private chat room.
* If a player appears on your Buddy List (as online or offline), click on the buddy's chat name and a message pop-up will display giving you the option to Chat, Delete or Block the selected buddy.
Click the "x" button on this message if you want to cancel and close the message pop-up. Click "Block" and confirm your action to block the player from your chat.
Unblocking a Buddy
To "Unblock" a player who appears on your Buddy List as blocked, click on the buddy's chat name and a message pop-up will display giving you the option to Chat, Delete or Unblock the selected buddy.
Click the "x" button on this message if you want to cancel and close the message pop-up.
Click "Unblock" and confirm your action to reinstate the player in your chat.
Rules for chat rooms
We're all about having fun. So we need to stick a few rules in there, just to make sure that our chat rooms stay friendly and safe. Here's what you need to know:
- Don't impersonate another person in chat - it's not fair, and you will get caught out.
- Don't swear or use indecent or foul language. It's just not nice!
- Don't harass other chatters. We'll kick you out if you do.
- Please use a nickname in good taste. For obvious reasons!
- The CMs are in charge. So please be nice to them.
- Don't argue at any time. Be nice to each other. If you have a complaint, then email us.
- Don't slander, abuse or threaten others.
- Don't promote others websites or companies.
- Don't use vulgar or threatening statements.
- Don't use racial, sexual or ethnic slurs. As we said, you need to be nice!
Chat games
There's another way to have fun and win - if you're a regular player, you can try out our chat room games. There's bonus money in there - we'll give it to active chatters who are playing bingo, with no minimum number of cards. You're 'active' if you've made a deposit in the past thirty days, and you need to be playing bingo in the same stream as the chat game. Bingo Bonus money is given at the discretion of the Chat Masters, according to Virgin Bingo specials guidelines, and you can't withdraw or transfer the bonus money.
Virgin Bingo reserves the right to withdraw any bonus offer, or bonus money, if we think it's being abused. All bonus offers are subject to change, withdrawal or termination at any time, at the sole discretion of Virgin Bingo. To see a full list of chat games click here.
Chat room bingo bonuses
To be eligible for a chat room Bingo Bonus, you need to buy cards. If the CM awards you a Bingo Bonus, but you weren't in the game, please let them know - it's only fair.
Only active accounts will be eligible to receive a Bingo Bonus. You're 'active' if you've made a deposit in the past thirty days.
